Shipping and Delivery Policy

Delivery

When Will I Get My Order?

Orders are typically fulfilled within 3–7 days before being shipped out. Shipping times vary depending on your location:

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • International: 10–20 business days

Please note that these are estimated shipping times. You can follow our product manufacturing times and add additional shipping time as follows:

Products Shipment's from US Shipment's from EU
T-shirt/Long T's/Hats 5-12 business days 10–20 business days
Sweatshirt/Hoodie 5-12 business days 10–20 business days
Towels 5-12 business days 10–20 business days
Stickers 5-12 business days 10–20 business days

 

Where Will My Order Ship From?

We work with an on-demand order fulfillment company with facilities worldwide.

Will I Be Charged Customs for My Order?

Customs and tax fees may apply to international orders and are assessed by your local customs office. Please check with your local customs office to determine if duties and taxes apply to your purchases.

My Order Should Be Here By Now, But I Still Don't Have It. What Should I Do?

If your order hasn't arrived yet, please check the following:

  • Verify the shipping address in your confirmation email.
  • Contact your local post office to inquire about your package.
  • Check with your neighbors in case the courier left the package with them. If the shipping address is correct and you still haven't received your package, please email us at Tropicalseasclothing@gmail.com with your order number.

How Are Your Products Made?

We work with a print-on-demand drop shipper with locations worldwide to efficiently print and ship orders.

How Do I Track My Order?

You'll receive a tracking link via email when your order ships. For any tracking or shipment inquiries, please email us at Tropicalseasclothing@gmail.com.

I Received a Wrong/Damaged Product, What Should I Do?

If your order arrived damaged or incorrect, please email us at Tropicalseasclothing@gmail.com within a week of receipt. Include photos of the damaged product and your order number for prompt resolution. For more information please visit our Return and Refund Policy page.

Returns

What’s Your Refund and Return Policy?

We do offer returns or exchanges depending on the item you wish to you return and if your specific claim qualifies. If there's an issue with your order, please contact us at Tropicalseasclothing@gmail.com. For more information please visit our Return and Refund Policy page.

Can I Exchange an Item for a Different Size/Color?

We currently do not offer exchanges. If you received a mislabeled item or need a different size, please email us at Tropicalseasclothing@gmail.com within a week of receiving your order for assistance.

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