FAQ's Page

Frequently Asked Questions (FAQ)


What materials are used in your clothing?
- We prioritize sustainability by mostly using eco-friendly materials such as organic cotton and recycled polyester. If a product has any other material we have an amazing Quality Control Team doing there best to make sure the products you receive last a very long time with the proper care.


How can I determine my size?
- Refer to our comprehensive size guide on each product page to find the perfect fit. If you have further questions, feel free to contact us for assistance.

Do you offer international shipping?
- Yes, we offer international shipping to select countries. Please refer to our Shipping Policy for more details.

4. What is your return policy?
- Our return policy is detailed on our Return and Refund Policy page. We strive to ensure customer satisfaction and offer returns for eligible issues such as misprinted or damaged items.

How can I track my order?
- Once your order has been shipped, you'll receive a tracking number via email. You can track the status of your shipment using this number on our website or through the carrier's website.

Do you offer wholesale pricing for retailers?
- Yes, we offer wholesale pricing for retailers interested in carrying our products. Please contact us directly to discuss wholesale opportunities.

Are your products ethically made?
- Absolutely! We prioritize ethical manufacturing practices and partner with suppliers who share our commitment to fair labor and environmental stewardship.

Can I customize or personalize an item?
- At this time, we do not offer customization or personalization options for individual items. However, we're continuously exploring opportunities for customization in the future.

Do you have a physical store location?
- We primarily operate as an online store, but we occasionally participate in pop-up events and collaborations. Follow us on social media for updates on any upcoming events.

How do I become an influencer or affiliate for Tropical Seas Clothing?
- Visit our Partner With Us page to learn more about our influencer and affiliate programs. We welcome passionate individuals who share our values to join our team.

Are your packaging materials eco-friendly?
- Yes, we prioritize sustainability throughout our entire supply chain, including our packaging materials. We use recycled and biodegradable materials whenever possible.

What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment gateways. You can find the full list of accepted payment methods during the checkout process.

Can I cancel or modify my order after it has been placed?
- We process orders quickly to ensure prompt delivery, so we recommend contacting us immediately if you need to cancel or modify your order. However, we cannot guarantee changes once an order has been processed.

How do I care for my Tropical Seas Clothing items?
- For best results, we recommend following the care instructions provided on the garment's label. Typically, gentle machine washing in cold water and air drying are ideal for maintaining the quality of our clothing.

Are your products suitable for sensitive skin?
- While we strive to use hypoallergenic materials, individual sensitivities may vary. We recommend reviewing the materials used in each product and consulting with a healthcare professional if you have specific concerns.

Do you offer gift cards?
- Yes, we offer gift cards for purchase on our website. They make the perfect gift for friends and family who love sustainable fashion!

Are your products made in the USA?
- Yes! While we do source materials globally, our products are manufactured in facilities that meet our stringent ethical and quality standards, which occasionally may include locations outside the USA depending on the location we receive an order from. All locations for sourcing materials and manufacturing use Humane Ethical Practices and Abide by all Labor Laws. We would never ever purposely support any sort of sweat shop.

Can I request a custom design or collaboration?
- We're always open to new ideas and collaborations! Please reach out to us with your proposal, and we'll explore the possibilities together.

How can I stay updated on new arrivals and promotions?

-Follow us on social media and subscribe to our newsletter to stay informed about our latest collections, exclusive offers, and sustainability initiatives.

Do you offer discounts for first-time customers?
- Yes, we occasionally offer special discounts and promotions for first-time customers. Be sure to sign up for our newsletter to receive updates on these offers.

Are your products suitable for outdoor activities?
- Absolutely! Our activewear and Performance clothing is designed with comfort and durability in mind, making them perfect for Fishing, Physical Activities, Outdoor adventures and Beach activities.

What is your commitment to sustainability?
- Sustainability is at the core of our brand ethos. We prioritize eco-friendly materials, ethical manufacturing practices, and environmental stewardship in everything we do. For more visit our Sustainable Practices page.


How do I contact customer support?
- You can reach our customer support team via

Phone: 732-962-2611

Email: Tropicalseasclothing@gmail.com.

We're here to assist you with any questions or concerns you may have.

Carbon-neutral shipping with Shopify Planet
Carbon-neutral shipping on all orders
2kg
shipping emissions removed
That's like...
5
miles driven by an average gasoline-powered car
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Soil
Forest